"iM"-Our building management system integrating equipments management, cleaning management, security, and repair works service.

iM: Integrated Management by First Facilities First Facilities provides highly efficient, high quality, comprehensive building management services. That is “iM”—integrated management of buildings through equipment management, cleaning, security, and maintenance/repair services. The idea of iM also serves as the base of other business areas, such as BMC (Building Management Consulting to give advice starting at the planning stage of new buildings or for the renovation of existing buildings) and BLM (Building Lifecycle Management to assess changes to the building over time and make a management plan for the entire lifecycle of the building). With iM, we offer a wide range of ideas and services to reduce the environmental burden and increase the environmental quality of buildings.

Equipments Management Service

The maintenance and management of all building systems. Various systems are laid out like a nervous system within a building's interior. Equipments management, instruments, and cables are aspects of a building that correspond to the electrical system, air conditioning, water supply and drainage, disaster prevention system etc. It is part of our job to maximize the functionality of the total building so that each of these systems and services can be utilized to their fullest potential. - Electrical equipments management - Air conditioning equipments management - Water supply, drainage, and sanitary equipments management - Conveyer equipments management - Disaster prevention equipments management - Environmental health management

Cleaning Management Service

A building should be kept in a clean and healthy condition and the integrity of the environment must be maintained. We are committed to creating a comfortable environment where staff employed in a building can perform their work without worry. We are also developing maintenance methods that are friendly towards people, the environment, and the building itself, through incorporation of the latest cleaning technologies and materials. - Daily cleaning - Periodic cleaning - Special cleaning - Waste transport processing, separation, recycling

Security Service

Creating an environment of peace of mind and security The security service shall be in operation day and night to afford peace of mind and security to building employees and to visitors. To protect the building comprehensively, we provide this service 24 hours-a-day, 365 days-a-year. - Disaster prevention center reception - Surveillance via monitoring board - Building interior and exterior patrols - Emergency response - Parking lot supervision

Repair Works Service

Responsibility for continuous improvement of building functions For First Facilities, repair work means more than recovering the functions lost. We offer ideas and repair and maintenance work that can improve building functions—often to a higher level than the first day of the building’s life. First Facilities has complete knowledge of building conditions through daily maintenance and therefore can offer the most appropriate repair plan for an individual building. - Building and facilities diagnosis - Repair, improvement, and renovation work - Mid- and long-term repair planning - Energy-saving diagnosis and improvement - Communication facility work

Quality enhancement through supervision

An experienced building manager shall be appointed per building unit. Coordination between the equipment management, cleaning management, and security services shall be accomplished smoothly.

Flexible and precise management for differing needs

Management that meets the special needs of each customer Management system that values the best balance between quality and efficiency [Area-based management] For owners of a single building, or a small number of buildings, our area-based management team offers services with flexible allocation of staff according to the hours required. In this way, we can ensure a high quality and highly efficient management system for each neighborhood. [Owner-based management] For owners of many buildings over a wider area, another team offers “one-stop�Eservices. Close communications with exclusively assigned staff ensures high quality services for each building the customer owns.

First Facilities Co.,Ltd. 2-6-7, Kuramae, Taito-ku, Tokyo, 111-8605, Japan Telephone: 03-5820-3040 Copyright 2010 First Facilities Co.,Ltd. All rights reserved.